FAQ

New CARIS Software Licensing


Teledyne CARIS has adopted a new licensing technology. This upgraded licensing is softkey based, thus removing the need for the traditional physical hardware dongles.

We are retiring the use of HASP dongles for new versions of CARIS software.

To move forward with changing technology and to provide our customers with more flexibility.

  • Easy softkey activation (online or offline)
  • No more need of a separate licensing tool for local key users
  • No more need of physical hardware dongles that can be damaged or lost
  • Faster software purchase and setup as no shipment is required
  • Improved license usage transparency for network license users

 

The upgraded licensing works on a softkey basis, meaning that a license will be tied to the specific hardware, where CARIS software is installed on. License activation will require an entitlement, which will be created for eligible users once they wish to upgrade.

 

The entitlement certificate will be provided by Teledyne CARIS Customer Services via email. The certificate contains an entitlement ID that will be entered during the first-run sequence when new software is installed and the license will be automatically activated if connected to the internet. This will be done through a new built-in License Manager tool, which can also be accessed later on.

 

When working in an air-gapped environment the user must send Teledyne CARIS the locking code from the first run sequence of the License Manager option in the software, or from the License Manager application running on the server. Instructions on how to do this will be provided by Technical Note. Based on the locking code, a license file will be generated by Teledyne CARIS and provided to the user for use on this specific PC.

 

Licenses can be moved from one machine to another.  For details, and the steps required, please contact Teledyne CARIS Customer Services.

At this time, the new licensing is available for the Bathy DataBASE suite of products. The licensing will be rolled out to other products to follow through minor and major releases.

SOFTWARE VERSION
BASE Editor 5.2
Bathy DataBASE Server 5.2
BASE Manager 5.2
Engineering Analysis Module 5.2
LOTS Limits and Boundaries 5.2
HIPS & SIPS 11.1
Onboard 2.1
HPD 4.0
Paper Chart Composer 4.0

NOTE: Once an entitlement has been issued, the legacy HASP licenses will remain active for another 90days. After this period the respective licenses will be removed from the legacy HASP licenses and users will not be able to use older versions of the respective application any more.

New software CARIS License Manager will be required to control the network licensing environment at the client site. With this application there will also be a License Administration tool provided in order to monitor and manage the client connections.

 

As the new technology replaces the HASP software, the dongles should be returned once there are no more active licenses on them. Please return them to your local Teledyne CARIS office.

 

In exceptional circumstances a hardware key can be still be provided.

 

More detailed information will be available in a Licensing Guide and Technical Notes that will become available on http://support.caris.com in the Utilities download section.